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Sessions cover:
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The different types of help systems and formats. |
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User approaches to online help. |
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Planning and designing your help structure. |
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Developing your writing skills for the online media. |
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Designing the online help display. |
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Review of the main online help development tools. |
Click here for the full course outline.
Please note that this course teaches principles that are relevant irrespective of which online help development tool (RoboHelp, Madcap Flare, etc.) you use. It does not teach the use of any particular online help development tool.
The course is practical and 'activity-based'. Throughout the course you perform exercises to gain experience in the techniques taught. Further information is provided below.
General course information
Duration
One day.
Course objective
To provide the knowledge you need to design, plan and write online help of a professional standard.
Who should attend?
Anybody who has been tasked with producing online help for the first time.
Courseware and certification
Delegates receive comprehensive courseware to refer to throughout the course, and to use as a refresher following the course. Delegates also receive a certificate confirming they have attended and successfully completed the course.
After course support
Delegates are entitled to 30 days email support from Armada to help with any post-training issues.
When and where?
Scheduled Introduction to online help development courses (for individuals) are hosted in Bromsgrove in the Midlands. Click here for our full address and map.
The course is typically run quarterly. Click here for forthcoming course dates.
On-demand Introduction to online help development courses (for your group) can be run on a date and at a location that suits you, which may be our training centre in Bromsgrove or your venue.
Mix and match courses
If you are intending to start developing online help using Adobe RoboHelp, this course provides an ideal grounding in help development principles before attending RoboHelp training.
How much does online help development training cost?
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Course
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Scheduled (for individuals) |
On-demand (for your group) |
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Introduction to online help development (1 day). |
£ + VAT per delegate. |
£750 + VAT for the first delegate, plus £50 + VAT per subsequent delegate. |
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These prices are inclusive of all relevant course documentation, refreshments and a buffet lunch.
The on-demand fees quoted are for online help training courses hosted at our training centre in Bromsgrove. Please contact us for a price for running this course at your venue, or any other options you may be considering.
Tailored training
This course can be tailored to meet your organisation's specific requirements. Please contact us for details.
Reserve a place, book a place, make payment
To attend a scheduled Introduction to online help development training course, please reserve or book a place.
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Click here |
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Reserve a scheduled course place.
Choose if you want to reserve a course place and make payment or provide a purchase order in the next week. |
Reserve |
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Book a scheduled course place.
Choose if you want to book a course place, paying by credit card or providing a purchase order now. |
Book |
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Pay by credit card now for a course place previously reserved. |
Pay |
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To book an on-demand online help development training course, please call Steven Smith or Heather Wynton on 01527 834783 or email training@armada.co.uk.
Payment for online help development training can be made by cheque, BACS/electronic transfer or credit/debit card. Click here for further details.
Accommodation
If you require accommodation, delegates attending training with Armada are entitled to discounted rates at local hotels. See Local accommodation for details.
Cancellations
If a company or delegate cancels an Online help development training course booking giving less than 10 working days notice, a cancellation fee is payable. Click here for details.
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